Privacy policy & Cookies

(LAST MODIFIED: 28 SEPTEMBER 2023)

GENERAL PROVISION

This Privacy Policy (hereinafter referred to as “the Policy") governs how UAB Rainė legal entity code 304456342, VAT taxpayer code LT100011074713, registered office address: Gedimino st. 45-7, LT-44239 Kaunas, Lithuania (hereinafter – “We” or “Our”), collect, manage, disclose and store your personal information within this electronic store.

The collection, processing, and storage of your personal data are governed by this Policy, the Law on Legal Protection of Personal Data of the Republic of Lithuania, the EU General Data Protection Regulation (2016/679) (hereinafter - "GDPR"), and other relevant laws and regulations.

WHAT PERSONAL DATA DO WE COLLECT AND PROCESS?

We collect and process your personal data solely for the purpose of fulfilling the contract.

When making purchases on our online store, we collect and process the following personal data for the purpose of conducting electronic commerce:


Name and surname;
Email address;
Phone number;
Delivery address.

Furthermore, while shopping on this online store and to enhance your service experience, we collect the following personal data from you:

Purchase history;
Payment history;
History of communication with you.

We will not provide your personal data with any third parties for direct marketing purposes without your explicit consent.

Your personal data will be processed in strict compliance with the provisions of the Law on Legal Protection of Personal Data of the Republic of Lithuania, (GDPR), and other relevant legal regulations.

In both the formulation of personal data processing measures and the actual data processing, We diligently apply the requisite technical and organizational safeguards mandated by legislation. These measures are designed to protect processed personal data against accidental or unlawful destruction, damage, alteration, loss, unauthorized disclosure, and any other form of unlawful processing. Appropriate measures are determined by considering the risks arising from the processing of personal data.

NEWSLETTER

By providing your email address on our online store, you have the option to subscribe to our newsletters. Subscribing will enable you to stay informed and be among the first to receive updates on our special offers and news.

After subscribing to our newsletter, your email address will be used for direct marketing purposes, contingent upon your consent, which you can withdraw at any time.

We will process your email address for the purpose of sending newsletters until you choose to unsubscribe from receiving our offers. You can unsubscribe from our newsletters by clicking on the designated link located at the bottom of the newsletter or by following other methods outlined in this Policy.

COOKIES

A cookie is a compact text file that a website stores on your computer or mobile device during your visit.

We employ cookies on Our website to ensure the seamless operation of the online store, enhance your browsing experience, and for statistical and marketing purposes.

The substance for cookie usage is your consent (Article 6, paragraph 1, point a of the GDPR), except for essential cookies, which are employed on the grounds of service provision (Article 6, paragraph 1, point b of the GDPR) to ensure the website's functionality, even in the absence of your consent.

Cookies are automatically removed after a specific duration, which varies depending on the type of cookie. You have the option to delete cookies at any time through your browser settings.

In compliance with the provisions of applicable legal regulations, We use only those cookies that are essential for the seamless operation of the online store.

In accordance with legal regulations, We may store cookies on your device solely when they are essential for the functioning of this electronic store. For all other (non-essential) types of cookies, We require your consent.

You can find a list of cookies used on our website below:

The name of the cookie
Purpose of the cookie
Duration of the cookie
Necessary cookies
_shopify_d
A necessary cookie
Only for the duration of your visit.
cookietest
A necessary cookie
Only for the duration of your visit.
secure_customer_sig
A necessary cookie
1 year
Functionality-Related cookies
keep_alive
A functional cookie that determines the visitor's country of origin during their time on the website.
1 day
localization
A functional cookie to identify the visitor's time zone
1 year
Marketing cookies
_landing_page
A cookie enabling the website to related products and/or measure the effectiveness of their advertising on other websites.
13 days
_orig_referrer
A cookie used to collect information about the visitor
13 days
_s
A cookie designed to gather data on user behavior and interactions, with the aim of optimizing the website and delivering more relevant advertising on the platform.
1 day
_shopify_s
A cookie designed to gather data on user behavior and interactions, with the aim of optimizing the website and delivering more relevant advertising on the platform.
1 day
_shopify_sa_p
A cookie designed to gather data on user behavior and interactions, with the aim of optimizing the website and delivering more relevant advertising on the platform.
1 day
_shopify_sa_t
A cookie designed to gather data on user behavior and interactions, with the aim of optimizing the website and delivering more relevant advertising on the platform.
1 day
_shopify_y
A cookie designed to gather data on user behavior and interactions, with the aim of optimizing the website and delivering more relevant advertising on the platform.
1 year
_y
A cookie designed to gather data on user behavior and interactions, with the aim of optimizing the website and delivering more relevant advertising on the platform.
1 year


HOW TO MANAGE COOKIES SETTINGS?

You can also control cookies by adjusting your browser settings, allowing you to select which cookies to accept and which to delete. You have the option to decline cookies anytime by removing them from your browser where they are stored. The location for managing cookies may vary depending on the browser you are using. To find out more about how to manage or delete cookies in your specific browser, please visit the official website of your browser or refer to brief instructions available for the most commonly used browsers:

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Google Chrome: https://support.google.com/chrome/answer/95647
Opera: https://www.opera.com/help/tutorials/security/privacy
Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-information-sfri11471/mac

WHO CAN WE PROVIDE YOUR PERSONAL DATA TO?

We reserve the right to disclose information to third parties solely for the purposes outlined in this Policy and strictly in compliance with the laws of the Republic of Lithuania.

We may share your information with our employees, intermediaries, and service providers, including but not limited to debt administration or collection agencies, companies offering archiving services, legal and marketing service providers, IT service providers, or subcontractors, as deemed reasonably necessary for the purposes delineated in this Policy.

We will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.

HOW LONG DO WE STORE INFORMATION ABOUT YOU?

We automatically delete your personal data, for which processing necessitates your consent or a statement of disagreement, immediately upon the withdrawal of your consent or submission of a disagreement statement.

We will retain your personal data only for the duration required to fulfill the purposes outlined in this Policy. Specifically for direct marketing purposes, personal data is stored for a maximum of 3 years, unless a longer storage period is mandated or permitted by applicable legislation.

INFORMATION WE COLLECT FROM THIRD PARTIES

We reserve the right to collect information, inclusive of personal data, which may be provided by third parties during their use of Our Platform and Payment Services or obtained from alternative sources. This information may subsequently be integrated with the data we amass through Our Platform and Payment Services. It is imperative to acknowledge that we do not exert control, supervision, or authority over the practices of third parties responsible for supplying your information. Consequently, any inquiries pertaining to the disclosure of your personal information to us should be formally addressed to these third-party entities.

Third-Party Services. If you link, connect, or log in to your Account with a third-party service (e.g., Google, Facebook), the third-party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.

Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third-party service providers and/or partners, and combine it with information we have about you. For example, we may receive fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Our Platform through partnerships, or about your experiences and interactions from our partner ad networks.

YOUR RIGHTS

Under this Privacy, you may exercise any of the rights described in this section by sending an email to info@raine.lt. Please note that we may ask you to verify your identity before taking further action on your request.

You have a right to the following:

To request access to the information we hold about you;
To request that we rectify inaccurate or erroneous information pertaining to you or to augment information in cases where it is incomplete;
To request the deletion of information collected and processed by Us under the following circumstances:

When the information is no longer necessary for the purposes for which it was initially collected or otherwise processed.
In the event you withdraw the consent upon which the processing is predicated, and there exists no alternative legal justification for the continued processing.
Should you raise objections to data processing, and there exists no other legitimate basis for such processing, or if your objection pertains to data processing for direct marketing purposes.
When the information has been subject to unlawful processing.
If the deletion of information is mandated in order to fulfill legal obligations.

To request that we restrict or block the processing of your information by Us under the following circumstances:

In instances where you contest the accuracy of personal information.
When processing is unlawful, and you object to the deletion of personal information, instead requesting a limitation on its use.
In situations where we no longer require personal information for processing purposes, but you necessitate it to assert, exercise, or defend legal claims.
When you raise objections to data processing.

Under certain circumstances, to receive information about you that we store and transmit to another without hindrance from us, including requesting that we provide your information directly to another, i.e., a right to data portability;

You have the right to raise objections to the processing of your information.

You have the right to revoke any previously granted consent for the processing of your information by Us.

You have the right to file a formal complaint with the appropriate supervisory authorities.

CALIFORNIA PRIVACY NOTICE (CCPA)

This section furnishes supplementary details specifically for California residents in accordance with the California Consumer Privacy Act (CCPA). The terminology employed herein carries the same definitions as outlined in the CCPA. It's important to note that this section does not pertain to information falling outside the scope of "personal information," such as anonymous, deidentified, or aggregated data, nor does it encompass publicly available information as delineated by the CCPA.

In accordance with the CCPA, We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data. We neither engages in the "sale" of personal information nor possesses any actual knowledge of any such "sale" involving individuals under the age of 16.

Additional Privacy Rights for California Residents:

Non-Discrimination. California residents have the right not to receive discriminatory treatment by Us for the exercise of their rights conferred by the CCPA.
Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, contact us as set forth below.
Verification. To protect your privacy, We will take the following steps to verify your identity before fulfilling your request. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include your name, email address, or additional profile information that you provide.

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us as set forth below. We will process such requests in accordance with applicable laws.

RESPONSIBILITY

You are responsible for ensuring that the data you provide to Us is accurate, correct and complete. If there are any changes to the data you have provided during the course of our contractual relationship, you must immediately inform Us about it. Under no circumstances shall we be held accountable for any damages you may incur as a result of providing inaccurate or incomplete personal data or failing to inform us of changes to such data.

POLICY CHANGES

We reserve the right to change this Privacy Policy at any time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice or in other ways.

CONTACT US

If you have any questions or complaints about this Privacy Policy, you may email us at info@raine.lt.